Frequently Asked Questions

When are tours offered?

We offer private and group tours daily, Sunday through Saturday. You choose the day that best suits your schedule! We kindly ask for at least 48 hours notice and confirmation via deposit before the desired tour date.

What should I bring on the tour?

We find that guests are most comfortable when they bring a bag or backpack with a water bottle, sunscreen, bug spray and any medications they may need throughout the day. We generally recommend that guests wear closed-toe shoes (boots or sneakers), loose clothing and a wide-brimmed hat.

What is included in the price of each tour?

All tours include transportation to and from the destination(s), binoculars rental for each guest, guide book(s) rental, snacks and refreshments.

How do I make a tour reservation?

Visit the Reservations page to select the tour of your choice and make the non-refundable deposit. The deposit must be made at least 48 hours in advance of the desired tour date to reserve the day.

Once the deposit is received we will contact you within 24 hours via phone or email to confirm the details of your tour: dates, number of guests, food and drink preferences, meet-up location, etc. The deposit will be counted towards the total price of your tour.

Is there an alternative to making a deposit through PayPal? (Yes!)

  • Option 1: The Reservations page allows you to make a deposit in USD via a credit card that is not linked to a PayPal account.
  • Option 2: Make a cash deposit in pesos in any Oxxo store.
  • Option 3: Make an electronic deposit in pesos from a Mexican bank account.

For Options 2 and 3, contact us via WhatsApp (+52 999 650 5925) or email ( for the account information.

How can I contact Colectivo Cardenales?

If you have questions before booking a tour, or after your tour is booked, you can reach us through WhatsApp at +52 999-650-5925. You can also send us a message via email at or through the form below:

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